Publications

Financial Institutions Publications

Article
November, 2015
Digital in Corporate Banking Reaches the Tipping Point. Is Everyone Ready?
Oliver Dany, Kuo Loon Loh, Markus Massi, Jürgen Schwarz, Alessandro Scortecci, Pieter van den Berg
Corporate banks are more vulnerable to digital disruption than many realize. A BCG survey reveals that business clients are willing to switch—and even pay a premium—to work with banks capable of delivering the integrated, omnichannel service they’ve grown accustomed to in other spheres.
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Focus
November, 2015
Making Big Data Work in Retail Banking
Elias Baltassis, Christophe Duthoit, Tamim Saleh, Olivier Sampieri
For retail banks, big data is already big business—and it could be much bigger still. Yet despite formidable resources, most banks are far from realizing big data’s full potential. Banks that raise their game first will realize immediate financial rewards and long-term advantage.
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Report
October, 2015
Global Payments 2015: Listening to the Customer's Voice
Stefan Dab, Mohammed Badi, Laurent Desmangles, Gero Freudenstein, Alenka Grealish, Federico Muxi, Pedro Rapallo, Olivier Sampieri, Yann Sénant, Kuba Zielinski
Payments and transaction-banking businesses are evolving at a dizzying pace, and banks face tall challenges on multiple fronts to stay competitive. BCG’s thirteenth annual study of the global payments business offers a comprehensive overview of the industry, including recommendations on how different types of players can stay ahead of the pack.
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